Privacy Policy

We collect information you provide directly to us, including: Account Information. When you create an account or book a strategy call, we collect your name, email address, company name, and other contact details you choose to provide. Payment Information. When you subscribe to a paid plan, our payment processor (Stripe) collects your payment card details. We do not store full card numbers on our servers. Usage Data. We automatically collect information about how you interact with our services, including pages visited, features used, and actions taken within the platform. Communications. When you contact us via email, forms, or other channels, we collect the content of those communications. Creative Assets. Any content you upload to our platform for processing, including video files, scripts, and brand assets.

We use the information we collect to: •Provide, maintain, and improve our services •Process transactions and send related information •Send you technical notices, updates, and support messages •Respond to your comments, questions, and requests •Monitor and analyze trends, usage, and activities •Detect, investigate, and prevent fraudulent transactions and abuse •Personalize and improve your experience •Send promotional communications (with your consent, where required)

We do not sell your personal information. We may share information in the following circumstances: Service Providers. We share information with third-party vendors who perform services on our behalf, including payment processing (Stripe), analytics (PostHog), authentication (Clerk), and cloud infrastructure (Convex, Vercel). Legal Requirements. We may disclose information if required by law, regulation, legal process, or governmental request. Business Transfers. In connection with any merger, acquisition, or sale of company assets, your information may be transferred. With Your Consent. We may share information with your consent or at your direction.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS), encryption at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Depending on your location, you may have the following rights: •Access: Request a copy of the personal information we hold about you •Correction: Request that we correct inaccurate or incomplete information •Deletion: Request that we delete your personal information •Portability: Request a copy of your data in a portable format •Objection: Object to our processing of your personal information •Restriction: Request that we restrict the processing of your information To exercise any of these rights, contact us at privacy@viralin.app.

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy.

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us at privacy@viralin.app.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this page periodically for any changes.

If you have questions about this Privacy Policy, please contact us at: Email: privacy@viralin.app General inquiries: hello@viralin.app